Integración JavaScript Presence Web Agent Manual V.11

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This manual is meant for technical personnel who have experience or, at least, a basic
knowledge of programming fundamentals. This document sets out to provide the necessary basis for integrating an application with
Presence Web Agent, while providing both a useful reference guide and examples for the
development stage of such application. NOTE: The JavaScript integration with Presence Web Agent is not supported in
Presence Agent. The JavaScript integration library supplied by Presence Web Agent allows software developers
to create applications as complex as necessary based on business activity, and integrate these
applications into the Presence system in a quick, easy way. Using the JavaScript integration is very easy: The library needs to be added to your own
development environment, add it to the application and set the application URL to the Web
Agent URL address as a parameter. This document is divided into three chapters, which describe the implementation and
development test processes of an application to be integrated with Presence Web Agent.

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