This manual is meant for technical personnel who have experience or, at least, a basic
knowledge of programming fundamentals. This document sets out to provide the necessary basis for integrating an application with
Presence Web Agent, while providing both a useful reference guide and examples for the
to create applications as complex as necessary based on business activity, and integrate these
development environment, add it to the application and set the application URL to the Web
Agent URL address as a parameter. This document is divided into three chapters, which describe the implementation and
development test processes of an application to be integrated with Presence Web Agent.